> Get in touch with Runsite support. We typically respond within 24 hours.

# Get in Touch

Have a question, found a bug, or need help? Reach out — we typically respond within 24 hours.

## Email Support

For billing, account issues, and general questions.

[support@runsite.app](mailto:support@runsite.app)

## GitHub

Bug reports, feature requests, and open-source contributions.

[github.com/runsite-platform](https://github.com/runsite-platform)

## Billing & Refunds

For billing questions or refund requests, email [support@runsite.app](mailto:support@runsite.app) with your account email. The unused part of your first top-up is [refundable within 14 days](/refund).

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Source: https://runsite.app/contact